Contact
- HOW CAN I REACH YOU?
If none of the information listed below satisfies your needs or allays your worries, or if you have questions about our company, its services, or a problem with an order, please contact us.
Please feel free to contact our sales department via our support page. The typical response time for email requests is between 24 and 48 hours during business days because our services are only offered online. Email requests sent on Friday occasionally only get a response on Monday because of the time difference between the working hours of our support team and your location.
Shipping
- HOW LONG DOES SHIPPING TAKE AND WHERE DO YOU SHIP TO?
It takes 6 to 15 business days for airmail shipments to the USA to arrive.
Orders can be shipped to any country, including Canada, the United Kingdom, continental Europe, Asia, and Australia, and shipping times range from 6 to 17 days.
Please be aware that delays could happen due to events that are out of our control, like mail service interruptions, problems with customs clearance, national holidays, and problems with international transit.
- WHAT ARE THE FEES FOR SHIPPING AND HANDLING?
We charge a flat rate of $30 for shipping each order.
We will divide your order into the necessary number of smaller separate packages if it is large and likely to attract the attention of customs officials. But don’t worry—regardless of the size of your order, you’ll only have to pay one shipping and handling fee.
- IS MY SHIPMENT READY TO BE DISPATCHED?
The manufacturers’ distribution centers in India, Singapore, Thailand, and the European Union ship orders directly to customers.
To find out whether your shipment is still being prepared is ready to be shipped, or has already left the warehouse, enter your order number and email address here:
- CAN YOU GUARANTEE THAT MY ORDER WON’T BE SEIZED BY CUSTOMS?
To reduce the possibility of your order being seized at the border, we employ a variety of packaging techniques, and your parcels are shipped from numerous depots to ensure maximum discretion and the best chance of success.
According to our refunds and replacement guarantee (see below for details), if your order is seized while in transit, we will reimburse your payment or provide a replacement at no cost to you.
- ARE YOUR SHIPMENTS PACKAGED SAFELY AND SECURELY?
All products are shipped in complete secrecy to ensure the highest shipping success. Our approach includes:
- We never include information on our packages about our company or anything else that might suggest the box contains prescription medications.
- Packaging techniques are frequently changed to ensure the best shipping results.
- To avoid raising suspicion, we never send packages that are bigger than necessary. For a single $30 shipping and handling fee, we’ll automatically split your order into two or more packages if it’s too big to fit in one.
- To bundle a variety of items that fit within, we also reuse old cardboard boxes. This is because we are an organization that cares about the environment and wants to increase the likelihood of successful shipping at the same time.
- AFTER I PLACE MY ORDER, HOW LONG WILL IT TAKE TO RECEIVE IT?
Except for weekends and holidays, when we don’t process shipments, we pack and ship all items the same day we receive your payment.
- IS AN EXPRESS SHIPPING OFFERED?
We only use USPS regular airmail, which offers a tracking number and has an average shipping time of 6 to 15 working days.
Due to privacy concerns, we do not currently offer expedited mail or courier shipments.
- DO YOU PROVIDE TRACKABLE SHIPPING?
We do offer shipping tracking numbers, and we do so within 24 hours of shipping.
- DO YOU SHIP TO PO BOXES, PARTICULARLY MILITARY ADDRESSES LIKE AFPO/FPO?
Yes, we can send it to military APO/FPO addresses without any problems.
- DOES THE PACKAGE REQUIRE A SIGNATURE WHEN THE SHIPMENT IS RECEIVED?
To prevent customers from claiming they didn’t receive their packages, our shipping method requires a signature from you.
Discounts
- DO YOU PROVIDE DISCOUNTS?
Discounts on our steroid cycles are just one example of the various seasonal sales and promotions we provide.
Depending on the total amount of your order or your preferred method of payment, we also provide the following list of discounts:
- 5% off all orders under $750 when paying with a bank transfer, money transfer, or Bitcoin.
- 10% off orders over $750 in total when paying with a bank transfer, money transfer, or Bitcoin.
- 5% off any order from a repeat customer.
- 10% off any order from a returning customer that costs more than $750 (regardless of the payment method used).
Order
- WHAT ARE THE STEPS INVOLVED IN PLACING AN ORDER?
- Put the items you want in your shopping cart;
- Go to the checkout;
- Fill in your home and mobile numbers in the space provided;
- From the drop-down menu, choose “Place Order”;
- You will be directed to a secure external checkout page where you can enter your payment information if you want to pay with a credit or debit card.
- After completing your order, you will receive an email with an invoice and payment instructions if you choose to pay using one of the many payment methods we accept.
- To prevent needless delays, please carefully read the payment instructions.
- DOES A MINIMUM PURCHASE AMOUNT APPLY?
Yes, regardless of the size of your order, the minimum total order amount (including the set $30 shipping and handling fee) is $120.
- WHAT IS THE SIZE LIMIT FOR LARGER ORDERS?
There are no restrictions on how much you can order. Though there might be import restrictions on those particular products in quantity, you should still seek advice from a qualified individual regarding the quantity you would like to order. We advise first-time customers to make a test purchase first, and if they are satisfied with our services, we will be happy to provide further assistance.
- CAN I PLACE AN ORDER WITHOUT A PRESCRIPTION?
We don’t require you to present your prescription letter to order our products.
Payment
- WHY DO I TRANSFER MONEY OVERSEAS?
Since US law enforcement does not have jurisdiction outside of the US and some countries permit the sale of anabolic steroids without a prescription, it gives you and me an additional measure of security to offshore the money we receive to keep it out of the hands of law enforcement.
The fact that we can ship domestically does not mean that our company is entirely based in the US.
You’ll be given the option to use our CIM (cash in the mail) payments after you’ve placed a few orders with us and paid using the Western Union or MoneyGram method.
- HOW DO I CONTINUE WITH PAYMENT AFTER PLACING AN ORDER?
- We’ll send you an email with payment information after you place your order.
- Once your payment has been processed, we will ship your order within 24 hours.
- In the best-case scenario, new customers should make their payment through a money transfer or cryptocurrency. Payments made in this manner are processed more quickly because customers do not need to wait for confirmation.
- Additionally, customers who pay with these methods will receive a 10% discount on large purchases.
- HOW LONG DOES THE PAYMENT VERIFICATION PROCESS TAKE?
Payments made with credit cards may take two hours to two days to be validated. Payments made using cryptocurrencies and money transfers typically take 1-2 days. Enter your order number and email address to check whether your payment is still being validated, has been rejected, or has been authorized successfully:
Our Accepted Payment Methods
While we accept most major credit cards as payment, recommend that first-time customers refrain from using their credit cards for orders that total more than $700. First-time customers should ideally use a bank transfer, or money transfer (such as Western Union, MoneyGram, or Bitcoin) to pay for orders totaling more than $700. When customers use these payment options instead of credit cards, they receive a 10% discount on large orders without having to submit any documentation for verification.
Customers who order from us again receive discounts on all future orders and are welcome to pay with a credit card for any amount.
CREDIT CARDS
Visa, MasterCard, and American Express are all widely used credit card brands that are accepted.
- Please note that:
A company that issues credit is not in compliance with any reliable steroid website. We can indirectly accept credit cards thanks to money transfers, which are secure and easy to use.
Companies that accept credit cards have ferocious anti-crime units that actively look for, track down, and support local law enforcement in pursuing customers who use their services for illicit activities. Use of them is at your own risk.
As a result, we suggest that you use the websites of Western Union or MoneyGram to process your credit card payment instead, as you might feel more comfortable doing so if this is your first time ordering from us.
- HOW LONG DOES IT TAKE FOR PAYMENTS MADE VIA CREDIT CARD TO BE APPROVED?
Only after your payment has been verified and cleared by our anti-fraud check will your card be debited. Your order is cleared for shipping after authorized payments have been processed and validated, which usually takes 1-2 business days.
- IF MY CREDIT CARD IS NOT CHARGED AFTER I PLACE AN ORDER, WHAT SHOULD I DO?
Your card won’t be immediately debited following a transaction. A two-hour to two-day time span is possible for the verification process. Within 2 to 3 business days of placing your order, if your card has not been charged, kindly get in touch with us so that we can look into the matter.
- HOW DO YOU DEAL WITH CREDIT CARD PAYMENT DISPUTES?
We have a success rate of 98% when it comes to credit card disputes because we can present our customers’ order information, pictures of our boxes and their contents, and documentation from the postal service provider as evidence that the products have been shipped.
On the other hand, every fraudulent dispute affects the fraudster’s credit history, ruins it, and necessitates them to pay a fine to their credit card companies that can range from $50 to $200.
- WHAT IF THE ADDRESS ON MY CREDIT CARD AND MY SHIPPING ADDRESS ARE DIFFERENT?
Using a credit card to make a purchase doesn’t present a challenge; just make sure the name and address are the same. Please be aware that additional verification may be necessary if our payment gateway provider requests that we confirm the cardholder’s information.
- HOW ARE CREDIT CARD PAYMENTS HANDLED?
Because we might need to call you to confirm your order after you pay with a credit card, we need your current phone number.
If your order is rejected by our anti-fraud verification process or we are unable to reach you, your credit card payment will be declined, and an alternative payment option (such as a money transfer or payment in a cryptocurrency like Bitcoin) will be offered.
BANK TRANSFERS
For convenience, existing customers have access to this option, but we do not open accounts for brand-new clients for security reasons. Please get in touch with us for more information.
- ARE THERE ANY ADVANTAGES TO PAYING VIA A BANK TRANSFER?
On any order paid for with a bank transfer, we give a 5% discount. We also pay the bank transfer fees. If your order is for $500, the total you will need to send is going to be $500-$25 (5% discount) -$40 (the cost of the bank transfer) = $435.
In addition to any other discounts you may be eligible for (such as return customer, promo code, or other special promotion discounts), we will also pay the bank transfer fees if your order total exceeds $750.
Customers from Europe can pay using IBAN transfers and the German Uberweisung method to our EU bank account. You will receive a 10% discount on any order when you use SEPA, which is free.
Bank transfers typically take 1-2 business days to process and clear without any additional verification. Thus, your order arrives sooner.
PAYPAL
Since we’ve had issues with PayPal’s services in the past, we no longer use them.
MONEY TRANSFERS
At Body24Building.pw, money transfers via MoneyGram and Western Union are accepted. If you decide not to use your credit card the first time to purchase on our website, you might feel more at ease using their website or going in person to one of their branches.
WHAT IS THE PROCEDURE FOR SENDING A PAYMENT THROUGH WESTERN UNION OR MONEYGRAM?
The only details you’ll need to pay for your order are the name, last name, city, and country of the recipient. You will receive this information via email shortly after placing an order, and it is sufficient for a transfer.
IF I USE THESE SERVICES, DO I NEED TO PROVIDE PROOF OF PAYMENT?
No, but they usually request identification if the amount sent exceeds $700. By dividing the transaction into smaller amounts, you might be able to get around this requirement.
WHAT TIMEFRAME DO YOU ANTICIPATE FOR RECEIVING MY MONEY TRANSFER?
Payments made via money transfers are typically processed and cleared in 1-2 business days.
This website allows you to track the progress of your payment. Don’t worry, though; as soon as your payment has been received, we’ll send you an email confirmation.
WHAT INFORMATION IS NEEDED TO MAKE A MONEY TRANSFER?
The only information you need to pay for your order is the recipient’s name, surname, city, and country. After you place an order on our website, you will receive an email with this information, which is sufficient for a transfer.
Western Union and MoneyGram both require a degree of personal information to send money. The funds won’t be tracked, so don’t be hesitant to fill out all the required fields.
WHAT INFORMATION SHOULD BE AVOIDED WHEN TRANSFERRING MONEY?
Do not encrypt your transfer with a secret question; instead, only fill out the required fields.
The reason you need to send money overseas is not something Western Union or MoneyGram should be privy to. They don’t allow commercial money transfers, so if they inquire about what you’re sending the money for, just say that it’s a gift or donation to a relative or friend in need.
For security purposes, don’t divulge any transaction notes, including our website’s name or any specific product names.
WHAT SHOULD I DO AFTER PAYING BY WESTERN UNION OR MONEYGRAM?
After making the transfer, you must send us the following transfer information for us to confirm the payment:
- The name of the money-transfer company you used (e.g., Western Union or MoneyGram);
- Your Body24Building.pw order number
- Both the total amount sent (excluding the transfer fees) and the currency in which it was sent are required to be provided.
- The method of payment you selected at MU or MG.
- The Money Transfer Control Number (Western Union has ten digits, while MoneyGram has eight).
- The first and last names of the payer and the city and country to which the payment was related;
- If different from the address you provided when placing the order, the full shipping address, including the zip code, will be required.
BITCOIN
DO YOU ACCEPT BITCOIN AND OTHER CRYPTOCURRENCIES AS PAYMENTS?
We work to provide as many payment options as we can while respecting the privacy of our customers. Because of this, we give you the option to increase your security and privacy by accepting Bitcoin and other cryptocurrencies (please ask our customer support team about the non-Bitcoin coins we currently accept).
WHAT WALLET ADDRESS DO I NEED TO SEND BTC TO PAY FOR MY ORDER OF STEROIDS?
You will get an email with our wallet address (account number) and the required amount of BTC after placing your order.
BTC can be sent directly from your hard wallet, mobile app, internet wallet (like MetaMask), or exchange wallet (like Coinbase) if you use one.
HOW DO I USE A CREDIT CARD TO BUY BITCOIN?
In recent years, purchasing and transferring Bitcoin (BTC) has become incredibly safe and easy, and it also offers a high level of anonymity when conducting business online.
The easiest and safest way to start using Bitcoin if you’re new to it is to make a credit card purchase on one of the authorized cryptocurrency exchanges, such as Coinbase or Binance US. From your exchange wallet, you can instantly send Bitcoin (BTC) to our wallet.
WHAT IS THE BEST WAY TO BUY BTC WITHOUT A CREDIT CARD?
For those who don’t want to buy Bitcoin with their credit cards, LocalBitcoins.com is a secure and private option. Using their peer-to-peer exchange’s integrated escrow system, you can purchase Bitcoin directly from other users while staying protected from scams.
Depending on the seller, a wide variety of payment options may be accepted, but typically include:
- Money transfer services include Western Union and MoneyGram, for instance.
- Online digital payments
- Transfers between banks in the US
- Deposits of cash at a bank or ATM
- Mobile payment apps
The vendor will send your Bitcoin to your personal BTC wallet or exchange account address once they have received your payment via the preferred method of payment.
Please be aware:
Do not ask the seller to send the Bitcoin directly to our Bitcoin wallet address because this would violate LocalBitcoins’ escrow time restrictions because it might take us up to 2 days to verify the payment.
Tracking
You can be sure that the anabolic steroids and sports supplements you ordered from Body24Building.pw are on their way to you. You can easily follow the progress of your orders as they are shipped to you in the US or elsewhere by tracking your shipment online at any time.
HOW DO I TRACK AN ORDER GOING TO THE US?
You can track your package using USPS’s online tracking service after it arrives in the United States and is authorized for import by customs officials at the port of entry:
HOW DO I TRACK AN INTERNATIONAL ORDER?
If your shipment is headed for a country other than the US, if it is headed for the US but has not yet reached the border, or if it has reached the border but is still being processed by customs for importation, you can track it:
HOW DO I FIND MY SHIPMENT TRACKING NUMBER?
You will get an email with a tracking number within three to five business days after your payment has been verified.
- To find your tracking number, check your email:
Our online ordering system will immediately email you with your tracking number once the postal service provider issues it.
- You can also find your tracking number by visiting our website:
If the tracking number is not visible in your email, you can log into your account on our website and visit the Order History section, where it will be displayed.
IF I CAN’T FIND MY TRACKING NUMBER, WHAT SHOULD I DO?
Please get in touch with our team if it has been more than three days since your payment was confirmed, you haven’t received an email with your tracking number, and it isn’t visible in the Order History section of our website. We will look into the situation as soon as we can.
WHAT SHOULD I DO IF THE TRACKING WEBSITE DOES NOT RECOGNIZE MY TRACKING NUMBER?
The manufacturers’ warehouses in India, Singapore, Thailand, and the European Union ship out your order. Your order is sent to a central regional logistics hub to wait for customs export authorization after the shipping service provider in that nation collects it from the warehouse.
Only after your package has been given the all-clear for export (which could take up to three days) will the shipping company provide you with a tracking number.
WHY IS MY SHIPMENT STILL IN THE SAME PLACE AFTER MORE THAN 5 DAYS?
There is no cause for concern as this is very typical.
Usually, the delay can be attributed to the customs clearance process. Your order is kept on hold until it is authorized for export in the country of origin, and then once more once it crosses the US border.
WHY IS MY SHIPMENT STILL IN THE SAME PLACE AFTER MORE THAN 10 DAYS?
If this is the case, get in touch with us right away so that we can try to fix the problem on our end. Additionally, since USPS may have more up-to-date information, we advise getting in touch with them directly.
It’s possible that US customs would have seized the package if it had been stopped at the US border, but it’s more likely that the postal service mishandled or lost the package. If our team determines that this is the case, they will offer to refund your order payment or make arrangements for a free replacement of your lost goods.
Refunds and Replacements
At Body24Building.pw, we put a lot of effort into making sure you get exactly what you want to uphold our stellar reputation for offering superb customer service and premium products.
If any of the products you received were flawed or failed to arrive altogether as a result of our mistakes, we sincerely apologize in advance. Please get in touch with our customer service staff so they can investigate the cause of the issue (and prevent similar problems from happening in the future).
- WHAT IS THE PROCESS FOR REQUESTING A REFUND OR PRODUCT REPLACEMENT?
If you are unhappy with your order and would like a refund or to have some or all of the products replaced, please open a support ticket to let our team know.
Our team will get in touch with you as soon as possible to ask for the images and paperwork required to support your claims.
Within two business days of receiving your request, we will respond with the findings of our investigation, and three business days later, we will process the replacement of your items.
WHAT DETAILS DO I NEED TO INCLUDE TO EVIDENCE that my order is entitled to a refund or replacement?
To replace or refund any damaged goods, kindly give us the following information:
- In your message, please mention your order number and contact details.
- We’ll require a video or pictures of everything you received, along with the labels on the outer packaging.
- If any of the items in your box were missing because they were seized at import customs control, kindly send us a scanned copy or photo of the confiscation letter you received.
- Please provide us with a different mailing address where we can send the replacement items if your order was seized by customs.
WHAT TIME SHALL I EXPECT TO RECEIVE MY REFUND?
If some or all of the products in your order are eligible for a refund, we will credit your account using the same payment method that you used to complete the transaction.
Within 5-7 business days, the refund should appear in your account.
ARE VOUCHERS AVAILABLE IN PLACE OF REFUNDS?
We will either credit your account or issue you a voucher that you can use on future purchases if you decide to order different items from our store instead.
WHICH GOODS ARE ELIGIBLE FOR REPLACEMENT?
Any products that are broken, out-of-date, missing, or malfunctioning will be exchanged for equivalent products without charge.
